Royal Mail Special Delivery guarantees a Next Day (Mon-Sat) delivery attempt by 1pm. There is also the option for a pre 9am delivery but this is more expensive and not one we regularly offer. Please contact us if you really want this expensive option
FAQ Categories: Delivery info
Do you have a same day delivery option
We cannot offer a same day delivery, but if you are close to Manchester, then you could collect the order, by arrangement.
I am not in the UK. Can you ship to me?
If you are in Europe (but not in Germany) then we can ship to you but you would need to order via our sister shop which is registered for IOSS, which will enable us to comply with the relevant European Law. If you are in Canada, Australia or New Zealand then we also need to ship via our sister site where the relevant local sales tax can be paid and remitted to the local authorities and avoid you having to pay it locally and also prevent delays in customs.
Currently with the USA we are not accepting small orders as the recent changes made on tariffs has removed the duty free allowance, where imports under $800 did not attract any duty. Now, with the recent changes all imports are subject to duty so these have to be paid before you receive any orders. The level is 10% on the landed value, and most likely the customs broker will also charge an administration fee., which means a small order + freight + State tax + duty + admin fee makes a small order expensive. If you are in the USA and want to go ahead, knowing that there will be extra costs then please email us.
Our sister site is www.etsy.com/shop/partywearuk
Do you offer a Next Day or Urgent Delivery option
Next day delivery is only an option for the UK (excluding remote locations as per Royal Mail website). We need time to produce an order but aim to despatch within 24 hrs, and try to post small orders the same day if received by 12 noon.
We despatch Monday to Friday. Orders placed after 1:00pm on Friday might not be posted until Monday – particularly if they are for large quantities.
Our Standard UK postage is Royal Mail 24. This is not guaranteed for next day delivery.
If the order is urgent, contact us or select the next day dropdown option before 12 noon. We will then prioritise your order, but cannot guarantee to post the order the same day we get it if it is a large or complex order unless we have been contacted in advance either by email or phone.
How long will my order take ?
We aim to send out orders on the same day that they are received, provided they are placed before our cut-off time, which is approximately 1pm. We normally send our orders for UK addresses by First Class post – but for a guaranteed next delivery you must select the Guaranteed service offered at check out. If you are on the last minute or need an urgent order then please contact us first so we can prioritise your order in our production schedule. Next Day delivery refers to a guaranteed next day delivery (Mon-Sat) after dispatch and not to a guaranteed next day after ordering (without prior arrangement and confirmation with us)